FAQs
November 26, 2021 2022-07-13 15:02FAQs
GENERAL
Bump2Baby Box is a product of Stork & Bloom Company Ltd.Â
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Bump2Baby Box is a thoughtfully curated, trimester-based box specifically focused on expectant and new mums. Each box features Luxe self-care essential and practical items from women owned businesses focused on instilling a sense of calm, relaxation and joy throughout the pregnancy and postpartum journey.
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We offer one-time essentials and deluxe pregnancy and postpartum gift bundles that have been curated by a mum who has been there to take the guesswork out of gifting your special loved ones. We build each bundle by hand as you place your order!
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You can purchase an individual box or a subscription (1st – 4th and 2nd – 4th trimester options).
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We also offer curate-your-own pregnancy and postpartum gift boxes that gives you the ability to custom tailor your own beautiful gift for your expectant loved one (or yourself!).
Yes! Many of our products are made by small businesses founded on the same idea as ours, safe/clean products for pregnancy and beyond, but just to be sure, we double check ingredients for each skincare item.
Absolutely! Traditionally baby showers are full of gifts just for the baby, but we aren’t traditional and those trends are changing. Also, we do offer fewer medical gifts that align well with opening in group settings – think body scrubs and massage rollers!)
Not at all! We have many customers shopping for themselves here. Part of our mission is to take the guess work out of what new parents will need/want and a large part of that is becoming a trusted place for actual pregnant people so they can spend less time researching products and more stocking up on their sleep!
Absolutely! You can purchase individual boxes or a subscription of either 3 or 4 boxes and gift them to a special mama-to-be. We’ll connect with you to make sure we have all the required details to make the boxes and experience as special as the mama receiving it.
No, but yes. We do have a subscription offering that can go through all of the stages of pregnancy to newly postpartum, but most of our offerings are as individual products and curated trimester boxes.Â
Yes! We call all of our orders “boxes,” but you can 100% choose what goes in yours by selecting four or more items from our shop.
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None of our gift boxes are assembled in advance, offering endless possibilities for customization. In fact, have a special request? Get in touch— we love making your gifts extra thoughtful!
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Everything in your shopping cart will be packaged with care so that whether you are ordering a la carte or a curated trimester box, they will all deliver the same unboxing experience that makes it feel like a treat!
Yes! Please write your personal gift message at checkout. We handwrite your note on a gift card for you so it has an extra personal touch – if you include emojis we will do our best to draw them legibly, but no promises!Â
PRODUCTS
We are so glad you asked. We’ve spent years, vetting thousands of postpartum care items. Each product is held to standards beyond just look and feel. We are focused on design and functionality, cleanliness, and clean ingredients. Furthermore, we examine each brand’s overall purpose and mission to ensure it aligns with ours. Whenever possible, Bump2Baby products certified organic, pesticide-free, cruelty-free, always safe for both mom and baby. We also believe strongly in supporting female – led businesses, as a result over 80% of our products come from businesses owned by women.
Each Bump2Baby Box is thoughtfully curated with unique products to support your pregnancy journey. Every box is suited specific to each trimester and you have the ability to customize certain products to best reflect your experience. The remaining items featured in each box may vary and the images included on our Shop pages are for reference only.Â
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As with all products, should you have any questions pertaining to the use of any of the items during your pregnancy, we recommend consulting your physician for individual advice.Â
Yes! We are so happy to offer you the ability to purchase our awesome products individually. While we work on a marketplace to list them on the website, feel free to DM us on Instagram @storkandbloom or email us at storkandbloom@gmail.com if you are interested in purchasing individual products. We will be happy to arrange for local pickup, or shipping. You can also message us to add extra products to your order if you see products you love.Â
SHIPPING
Most orders are shipped the within 2 business days, but on the rare occasion we close the office for a few days, or are experiencing delays, our website and Instagram will show when you can expect us to resume fulfilling orders.
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If you are on a deadline, please email us at info@storkandbloom.com and we will do everything in our ability to rush your box out the door, or will be happy to get you a quote for a faster shipping service.
We want moms-to-be and new moms to feel incredibly special when they open up their Bump2Baby Box from Stork & Bloom Co. – whether this is a surprise gift or they’ve ordered the items themselves! That’s why our gift boxes are beautifully assembled in simple, classic gift wrapping, including tissue paper, and note cards. Our goal is to help mama feel comforted and loved as she opens up a package from Stork & Bloom Co., from start to finish.Â
RETURNS & EXCHANGES
We spend great time and attention to detail curating our bundles and shop items to include only products that we love and used ourselves during pregnancy and new motherhood. We hope you’ll love them too. At this time, all sales are final. However, our goal is to make the shopping process for moms-to-be as stress free as possible. If you are unhappy with your purchase, we encourage you to get in touch.Â
Oh no! If your box, or its contents, do not arrive in acceptable condition, please email us pictures at info@storkandbloom.com and we will do what we can to make it right.
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Stork & Bloom Co. reserves the right to take steps to ascertain the cause of the damage prior to processing any such replacement, and to not provide any replacement if we are not notified within 7 days of receipt of boxes.
Due to the nature of the products included in the boxes, we do not offer refunds or exchanges. All sales are final. If you have any questions or concerns, please email us at info@storkandbloom.com.
SUBSCRIPTIONS
You can purchase boxes individually or as a subscription. We have two subscription options available: 1st to 4th trimesters and 2nd to 4th trimesters. This provides some flexibility for those gifting to a special mama-to-be or if you’re finding out well into the 1st trimester. If you are choosing one of our subscription options, please note they are paid for in full at the time of purchase.
Due to the nature of our subscriptions, we are unable to offer cancellations at this time. Please let us know if you have any questions or concerns about your Bump2Baby Box by emailing us at info@storkandbloom.com, we will be happy to work with you. Your satisfaction is our top priority.
Your first Bump2Baby Box will ship within 2 business days after your order has been placed. Your subsequent boxes, depending on the subscription purchased, will ship one week before your next trimester begins. Allow 2-3days from ship date for the box to arrive at your doorstep.
CORPORATE GIFTING
You’ve come to the right place to celebrate the most joyous occasion in the lives of your employees and clients. Many amazing corporations offer Bump2Baby Box as a way to ensure their employees, partners, and birth mothers are supported throughout the postpartum experience.
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Our thoughtful, beautifully packaged Maternity Leave Gifts are sure to leave a memorable mark on your employees and most important business relationships thus making you stand out from the crowd.
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Our corporate program not only increases employee satisfaction around one of the largest shifts in adult life, but it also helps reduce turnover and increase employee retention after the birth of a child. Reach out to:Â corporate@storkandbloom.com.
HELP
Don’t worry, we’re here to help! Please send an email at info@storkandbloom.com
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