Refund and Returns Policy

Effective Date: January 1, 2024

Website: https://storkandbloom.com/

Contact: info@storkandbloom.com

 

At Stork & Bloom, we take great pride in providing high-quality health and wellness products.
However, due to the nature of many of our items, we cannot accept returns for most products
once they are opened or used. Please carefully review our return policy below:

1. Non-Returnable Products
For hygiene and safety reasons, all personal care, wellness, and hygiene-related products
are non-returnable once opened. This includes but is not limited to:
– Sanitary pads
– Perineal packs
– Teas
– Underwear
– Personal care products (e.g., lotions, oils, etc.)
– Wellness products (e.g., supplements, consumables)
– Products intended for one-time use

2. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect:
– Contact us within 3 days of receiving your order with your order number and photos of the item.
– We will offer you a replacement, store credit, or refund for the affected item, depending on the
situation.

3. Exchanges
We only offer exchanges for items that are defective or incorrect. If you wish to exchange a product
for a replacement, please contact us within 3 days of receiving the order.

4. Refund Process
– Refunds are issued only for damaged or defective items and will be processed within 7-10
business
days after we receive and inspect the returned item.
– Refunds will be issued to the original payment method.
– Shipping costs are non-refundable unless the return is due to our error.

5. How to Initiate a Return or Exchange
To initiate a return or exchange:
– Contact us at info@storkandbloom.com with your order number and photos of the issue.
– If your request is approved, we will provide instructions on how to proceed with the return or
exchange.